Refund and Returns Policy

At SourBelts.us.com, we are committed to ensuring your complete satisfaction with every purchase. If you are not entirely happy with your order, please review our refund and returns policy below:

Eligibility for Returns

We accept returns on unopened and unused products within 30 days of the original purchase date. To initiate a return, please contact our customer service team at [email protected] with your order number and the reason for the return. Once your return is approved, we will provide you with a return authorization and instructions on how to send the item back to us.

Conditions for Return

To qualify for a refund, items must be in their original, unopened packaging and in resalable condition. Products that have been opened, used, or damaged are not eligible for return or refund.

Refund Process

Once we receive your returned item and verify its condition, we will process your refund to the original payment method. Please note that it may take 5–7 business days for the refund to appear in your account, depending on your bank or credit card issuer.

Non-Returnable Items

Certain items are non-returnable due to health and safety regulations. These include perishable goods, custom-made products, and gift cards. Please ensure you review the product description carefully before purchasing.

Exchanges

We do not offer direct exchanges. If you wish to exchange an item, please return the original product for a refund and place a new order for the desired item.

Shipping Costs

Customers are responsible for return shipping costs unless the return is due to a defect or error on our part. In such cases, we will provide a prepaid return label.